Kay K.

I signed on as a new customer and ordered two rugs this morning, thinking I would receive the 15% discount for signing up and agreeing to texts. I did not. On further reflection, I decided to order an additional throw rug. I still did not receive the discount. So I requested a chat. I was immediately helped by Diane, who ordered the 15% discount on my earlier order and gave me a new code for my new order! Immediately! I am so impressed by the fantastic customer service and my discounts on top of sale prices! Thank you, Rugs Direct!