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I ordered nipple bar jewelery from bodyartforms on June 1st, 2017, it's now August 6th and it still hasn't arrived. To be fair, they did email me about 2 weeks after ordering to clarify the sizing for something (though really, 2 weeks just to take a first look at the order?) But holy cow. It's been over three MONTHS. They didn't even send the shipping confirmation until July 21st! And this was over 100$ order for two little nipple bars. To say that I'm frustrated is an understatement. When, and if, it finally arrived I really hope the quality is up to par, it better be after a wait like this.
After I wrote a review here I did finally get a response from Eshakti saying they would extend the free shipping and 25$ discount new customer code (the site bounced my credit card when I originally tried to order the first time). They contacted me by email, and gave me a new code for 25$ off and said they would refund my shipping costs if I gave them my order number. I ordered, and sent them the number right away. It's now been a couple of weeks and I haven't hear anything back, nor have I gotten any kind of refund. I don't know if they're waiting until it ships and then they'll refund me, or what. Either way, not super impressed. The website says I should recieve my dresses and jeans on the 16th of June, we'll see if they stick to that and if I end up getting a refund in the end.
Kay, your refund is being processed. Please check on that and confirm.
I tried about 5 times the evening of May29th to put an order through, and it kept saying my card was declined. Now i've missed the 25$ off and free shipping and I'll likely go somewhere else to get these items unless they can give me back the new customer discounts. Not impressed, there was absolutely no reason for my card to have been declined, and when I tried another way, my paypal didn't work either. The whole point of the new customer discount is to entice people who have never ordered before to give your store a chance, definitely a big fail on that one, especially since i'm in Canada and our dollar is so low right now. I don't want to order from a new website in USD without some kind of discounts. I sent in an email to their customer service, we'll see if they get back to me.
Kay, we can revalidate your coupon, so do not worry on that account. Please inbox us details and we can work with you to set this right. Thanks.
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It's hard to say for sure without an invoice #, but my best guess is that you ordered a "Pre-Order" item. They are marked on the site as such and also the wait times involved are displayed on the item page. These are always custom made to order items which is why the average wait time including shipping back and forth is 2-3 months. We send in your order directly to the manufacturer, they make it, send it to us, and then we QC and send it to you. Pre-Order items make up a very small percentage of our products and are always at the very end of the product listings.