K C.

I printed a small photo book through this website. When the proof I ordered arrived, it was unusable- title font missing, text cut off, white borders on pages (and I did everything right w the original pdf to avoid this problem). It took multiple emails over the course of 2 weeks to finally get ahold of customer service. They sent me a refund and I put the order in again, hoping for better quality. The proof arrived, again unusable and with printing errors. Now I'm in my second round of trying (and failing) to get someone at customer service to respond to my emails.