Keep P.

They tried to double bill me twice and even after I showed them the canceled checks they gave me a hassle. Never return phone calls either. Had my son email them and he said they never responded. CEO Maceo Brown is slickster and is not honest. He

I have several properties with this scam insurance company. So after a self-guide inspection with an app they require you to do, they start to find ways to increase your insurance. It's happened on 5 properties. One of them they tried to say I had an extra bathroom when I didn't. Their customer service is horrible. They couldn't even find my account, it took 30 minutes, then they said hold on and transferred me to my agent. It was after 5 so of course they were gone. This is a slimy, underhanded, no customer service company. Do not use them and get rid of an insurance broker if they suggest this company.

Never get a rental property loan from this company. The servicing of the loan is kept by Lima One Capital and though the folks are nice the policies are bad for you the investor. Escrow is always wrong and half the time they don't pay the property taxes or insurance on time.
Weird fees show up on the statement so you have to go over your statement carefully.
BTW. They don't send you a statement unless you request EVERY SINGLE MONTH! Yep, you heard right. In addition, the statement isn't really a statement. It's just a running ledger. So say the loan is 4 years old. You ask for your monthly statement. You get this long ledger of every single payment.
It takes forever for the loan to close and on the day of closing it'll take several hours. Yes, they put the closing attorney/title company through heck.
Will never use this company again. They aren't governed by any federal laws so beware.

Listings don't show up for agents as promised. When I contacted customer support they said we need a direct feed to Nextdoor which just didn't sound right because most places pull directly from MLS. So I contacted my broker with the contact they gave me. They never contacted them.