Kelley C.

My wife tried to buy her mother who lives close to Guadalara Mexico a plane ticket. The ticket was for $275. She talked to a ticket agent on the phone and he tried twice to use her credit card and told my wife twice that the card was declined. We then used a different card and got it accepted. The next morning we called the bank about her card and found that both of the transactions that the agent had said were declined had not been declined. Racked up a $550 charge on my wife's card. Be real careful in dealing with Volaris