Kelly B.

Horrible book selling experience. I input my books ISBN to get a quote. After receiving the quote, I shipped them the book using their shipping label. Once they received the book, I got an email stating it was the wrong isbn and that my book wouldn't be returned and would be recycled. What?!? How in the world could it be the wrong ISBN, when I copied it directly from the book itself and the title to the book autopopulated in their system as exactly what the title was on the cover. I'm baffled. And now they refuse to return the book so I can sell it to another company. I reached out to them to ask why they are stating it's the wrong ISBN number and I received an email back from them stating "it was probably based on the condition of the book." I bought the book brand new and it was used one time. It was in mint condition, no tears, no highlighting and no marks at all. The company can't even tell me the reason my book was rejected.