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What a complete and total scam this company is. First and foremost, they tried to say that by us OPENING AN EMAIL, it counted as us SINGING A DOCUMENT. In what world does opening an email equate to signing a legal document? We paid for a 'cancel for any reason' insurance and they still refuse to refund more than 75% or even let us reschedule our trip. Every single person we have tried to talk to has been BEYOND rude and unhelpful. I have never dealt with a sketchier travel agency in my life. Kicking myself for not listening to all other reviews, as no one in the last year has seemed to have a good experience. Please save yourself the time and hassle and headache and cost and go LITERALLY ANYWHERE ELSE.
Kelsey G.'s review of Gate1Travel earned 4 Very Helpful votes
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We have loved Gate 1 and always sing their praises. We've been on 7 tours with another one booked...
I will never travel with them again. As an avid traveler I have never experience such horrible...
Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus