Got my bike on cycle scheme eventually bike arrived whilst unpacking and assembling realised battery didnt lock in informed them straight away all ive been is fobbed off with sarcasm and and air of not caring i expressed how much this meant to me but they still ignored my many emails i ended this whole mess having to buy a new battery after them sending me a part that was impossible to fit without opening battery again i have no help even though the bike has a year parts warranty i wish i had chosen a reputible company but never