I found this company on Nextag when I was searching for a camera, and it had a high customer rating there. They had the lowest price by about $25 after shipping charges were added - and no 9.5% state sales tax that we have here in Washington. I got the email with my order number and the statement that the order had to be cleared through their "order verification department" before it was finalized. I got a little suspicious at that time, and, when I got the voicemail that asked me to call them, I got really suspicious. Only then did I read the negative reviews on the internet.
When I called I also got the song and dance about a 20 minute battery. I immediately asked to cancel my order. The salesman agreed and that was that. I received an email that the order was canceled. The low price appears to be a magnet so they can get you on the phone and sell you stuff. As soon as they knew I wasn't going to be sucked in, they dropped me and went on to the next person.
Nextag should not list this seller!