Ordered product 3 weeks ago. The charge immediately hit my credit card. However, they still haven't even shipped the product. I've talked to 3 different customer service agents and none of them have been able to determine why the product hasn't shipped. They have it available but can't seem to get it done. Terrible company. After dealing with them, you will need a supplement of common sense and sanity to offset the pain of their company. I want my money back. Stay away.
Hi Kerry,
We appreciate you taking the time to leave your feedback. We have sent you a private message here in order to look into the matters you raised.
Our Best Wishes
Eva Klein
Customer Service Loyalty Manager
The Healthy Back Institute
www.losethebackpain.com