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Placed an order for three items last july. Customer service is abysmal with no way to contact directly. Refund promised mid december on one of the items though they wouldn't say which one… still not received. Looking at order staus online it shows all three items fulfilled. This has got to be a scam!
Products used:
None as nothing has been delivered
Kevin R.'s review of Horrormerch earned 2 Very Helpful votes
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Empty.
Like so many others on here, I purchased three items; two of them were pre-orders that they said...
I ordered a shirt 1/24/24, it is now 3/3/24 and I have not received any update or status on my...
Threatening us in email, and posting reviews on third party sites will not speed up this process.
As we previously emailed - as the Thing is on the way to arrive this/next week it will be fulfilled and any remainder will be refunded.
All refunds are processed in the order they were purchased, as we have other refunds ahead of you, they will be refunded once the remainder is sorted and in the order it was purchased.