Been a customer for over 15 years. Eric at the new Parmer Ln./Silver Creek location knows how to professionally treat a customer. His product knowledge, listening skills, friendliness, and attitude are exceptional. Purchased a laptop 2 days ago that suited my needs with his helpful suggestions. All locations would rate better with consumers if more employees had his standard for customer service and communication. Heck, anyone in corporate or entrepreneurship could learn from him.