I ordered the flower of the month club for my mom expecting flowers to be varied as they show on the site. Instead, she received the same tropical bouquet month after month. Misleading information on the site and over $40month! ($500+/year).
I reached out to Clubs Support a couple of times who emailed my what seemed like a form letter that said, " Thank you for your email.
We do apologize for any dissatisfaction regarding the Flower Club selections. I do see the final shipment of your subscription is March. Once the final shipment is completed, your subscription will automatically expire.
We do apologize for any inconveniences."
WHAT? That's the response from a company that guarantees satisfaction? Just keep paying $43/month until the subscription ends and then the product will stop coming at which time you will no longer be unsatisfied?!
Not ok, Amazing Clubs. Guaranteed satisfaction means that if we're not satisfied you either make it right or refund.
Do better.
Thanks, Kimberly, for your review and for your excellent photos. To our eyes, your photos are beautiful and show exactly what our website promises, "a new and different selection of premium, exotic flowers every month". Your photos do an excellent job of showing the freshness and variety that we're proud to deliver to our members. To all of our potential customers reading this, we're very sorry that Kimberly isn't happy but please look closely at her photos. We're proud of these deliveries and if you're of the opinion that these are somehow the same every month, our service is probably not for you. Thanks again, Kimberly, for taking the time to write your review.