Thumbnail of user kimberlyr1342

Kimberly R.

St. Johns, Florida

Contributor Level

Total Points
160

2 Reviews by Kimberly

  • Norton

11/11/23

Norton works great while it is installed. The only pop ups I got were from them wanting me to buy more of their products but the service was great. At the end of my term I did not want to renew but could not uninstall. Even the instructions which were hard to find was uninstall and renew. After uninstalling I'm still getting pop ups warning me I have no protection. Very disappointed in their tactics. I have no resolution to share to successfully uninstall. It's great if you want to keep it for the life of your computer.

Tip for consumers:
The reason I don't have proof of purchase I was included in someone that bought 10 uses and shared one with me.

Products used:
Norton antivirus

Value
Quality
  • Walmart

3/13/22

I made an order on 11 Mar 2022. I was charged a delivery fee and a tip fee. When I checked out, the tip fee was not displayed, only said, "in processing". I had no idea or way to know how much that would be. The order was split in four trips. I have so far had 2 deliveries on the same date, within a couple hours apart. Deliveries were fine. They put everything on the porch and I received good information and photos of delivery. I've later received texts asking me to rate my driver and leave them a tip. I didn't have time at that moment to read it or address. Within a minute I received a message thanking me for my review and tip to the one driver.
The way they have it set up, it seems I will have a delivery fee and owe a tip for each trip. That isn't right for the drivers or the consumer. There is no way to contact walmart.com to get any clarification.
I do take into consideration that the economy is horrible mostly due to changes made from the white house and being short staffed with no one wanting to work. Everyone is hurting.
I will continue to watch my credit card to see what is actually charged on it. I may go to the store to ask for the drivers and hand them cash for the deliveries. But the most important, I've learned my lesson. I will not use walmart.com again.

Tip for consumers:
Pay close attention to when and how things are shipped and when. Also know what you are expected to pay for any fees and tips. There is no way to contact anyone thru the site and they don't usually answer the phone at the store.

Products used:
food, toilet paper, paper towels, cleaners, dishwashing detergent, etc. (household items)

Service
Value
Shipping

Kimberly hasn’t received any votes.

Kimberly hasn’t received any thanks yous.

Kimberly doesn’t have any fans yet.

Kimberly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user benw246
Ben W. reviewed Norton
11/3/23

This is a review of my recent experience with Norton anti-virus software and support. First of...

Thumbnail of user loisg196
Lois G. reviewed Norton
11/1/23

Our account was hacked. I called to ask why and was told not to worry. We discovered this on our...