Kim M.

I bought a pair of "cute shoes with a 100% satisfaction guarantee. They were so cheap that the "cork" was a plastic picture of cork. Not real! The buckle was fake and didnt work - it was a non-adjustable hook! Truly awful.! So I called/emailed to return them. Like the others on this site, got the run around. I was told that the return postage was more than the cost of the shoes so it would not make sense to return. It was suggested i give them to someone and use a $10 gift card to buy a new pair of shoes I would like better.! Then the offer went up to $20. But NO RETURN. After 3 months of dead end emails, I sent the whole exchange to my credit card company for their fraud service. My money was returned (thank you Capital ONe) and I never heard from anyone again (6 months ago) The experience was so bad that I am leery of buying any clothing items off facebook now.