I have been waiting for my Big Fat Check and the day has finally come(AUGUST 15TH) that I am supposed to receive it AND it's been sitting on processing to my paypal for over 12 hours now!. It says it should only take a "FEW" hours and even the Rakuten Agents even told me that!. But about 12 hours later so far I still haven't been paid and its 4 and a half hours until August 16th the Day AFTER when I was supposed to be paid!. I even emailed Rakuten about this twice and NOONE responds back OR even Resolves the issues!. The ONLY thing I do know is that they took my money as it's not showing up in my Rakuten Account anymore but I never received any of the money!. This is false advertising on Rakutens behalf!. If anyone is reading this and is interested in using Rakuten if I were you I would go with someone else this Company is "VERY" UNPROFESSIONAL. OH AND they don't even have a working Customer Phone number you can call if you have any questions or concerns!. ALL they have is Email to reach out to them on!.