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Kirk H.

Contributor Level

Total Points
80

1 Review by Kirk

  • BB Wheels

3/18/24

I recently placed an order though BB Wheel for rims which they had no problem charging me for. 2 days later I get an e-mail informing me they were canceling my order and refunding my money "due to our anti-fraud system". As I look in my credit card account there is still no pending refund. This has been a great waste of time. I will be placing my order though a different business and steering clear of BB Wheel.

Products used:
Order canceled by business.

Service
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BB W. – BB Wheels Rep

Kirk,
We’re sorry to hear that you had a bad experience. We appreciate your feedback. Looking into your order it does look like your refund was fully completed on 3/8/24. Some credit card companies do take up to 72 hours to show this on their statements. Do not hesitate to reach out for any further communication regarding this.
Thank you,
BB Wheels

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