I made the mistake of placing an order with them before looking at reviews. As soon as i placed the order I realized it was a mistake...I was on the checkout screen and it said the total was $33 and under shipping it just had a slash mark. Again, it said the total was $33...I placed the order and then on the confirmation screen suddenly the total had changed and they had added over $12 for shipping...I have done plenty of online shopping, I'm not dumb. This is a super shady business practice and I guarantee they're doing it on purpose. There are A LOT Of bad reviews about them as well...Do yourself a favor, order from a different site. The chances you have a good experience with Repair Clinic are extremely low.
Products used:
none, cancelled the order
I paid them $5 to over-box my order, which is a joke in the first place since most companies charge about a dollar for this...So I received my order and it was not over-boxed so i asked for a refund and they refused. The essentially said "well we put your order in a blank cardboard box so we don't owe you a refund"...are they suggesting that if i had not paid for the over boxing they would have taped a bunch of 20 round boxes of ammo together and slapped a label on them?! So I paid almost $25 for shipping but i have to pay another $5 for you to put it in a box?... Do not order from these guys, if you have a problem they'll come up with some excuse.
STEER CLEAR! DO NOT GIVE THIS COMPANY YOUR MONEY! Order from a reputable site! BB's website and sales rep Nate said the wheels would fit. They do not fit and when I called BB an incredibly rude "customer service" person named Sandra immediately told me this is not their problem and that I could buy spacers from them. I emailed her proof of my convo with Nate and she didn't care. She couldn't even be bothered to spell my name right. This company could care less about selling you the correct product. Save yourself the hassle. Order from someone else!
Products used:
Wheels
I've ordered twice and both times it shipped fast and I got what I ordered. Zero complaints with Northline. They'll get my business again if I need anything else.
Everything was easy and I would have given you a 5 but every time i tried to checkout with a credit card I got a 404 error. I tried with my phone and computer...i ended up having to use paypal.
Selection - had size i couldnt find elsewhere
Nothing for you guys to mess up yet. Had print the last time I used you so we'll see
Easiest way to shop wheels
The first set I ought turned out to be waaaaay on backorder. You should make this more clear before people place orders.
I can sit on my couch
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Prescott,
We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. Please know we are currently looking into this matter for you to see what the resolution can be.
Thank you,
BB Wheels