I love Adrianna Papell dresses. I wore one for my daughters wedding and I found several others I really like. BUT Never order directly from them. Order from Nordstrom or any other store who carries them.
I had found a dress I thought I loved for a special event, ordered it but after careful consideration I decided to return it. First of all do it quickly - you only have 30 days. Then when you ship it back for $6.95 you will never hear from anyone again. I got confirmation from FEDEX that it was received so I tried to follow up on my refund. Multiple phone calls were not even answered. Emails were not responded to. Finally I found another email to contact someone who wasn't even related to returns. She got involved and I got my refund. It took almost two weeks. Absolutely ridiculous. If I ever buy another Adrianna Papell dress it will not be from their website.