It's disappointing, when you buy an item from Canada Zara home online, you are only allowed to return it through the Post at your expense; even if the destination is in your city, you are not allowed to drop it off! Even you can not drop off directly at Zara home shops. It is kinda punishment. Returning a 300$ light (6 kg) rug costs 93$ for us with FedEx! It is disgusting. It was our Last purchase from Zara Home. Not recommended at all