I cannot believe that Paper Source is still in business after researching the reviews (which I should have done before ordering). Over a 3 week period I have had no response from 5 emails, waited on hold over 3 hours only to be disconnected, 4 times left my number for a call-back that never came and tried to call for 3 days straight to only get a busy signal. Charged for and never received 2 items, I give up on them and am now calling my credit card to dispute the charges. They are the absolute worse company I have ever dealt with and I NEVER buy from then again.