Thumbnail of user lynnb1382

Lynn B.

Contributor Level

Total Points
80

1 Review by Lynn

  • Paper Source

11/27/23

Purchased an embosser with gift certificate for free embossing plate. I purchased out of town. Certificate code did not work. Was on call with customer service for over 20 minutes, with kid screaming in the background, providing receipt information and they had to escalate the call in order to provide me with a new code. So I wait for someone to call me back with that information. Bet no one calls back! This is terrible customer service. They simply had to reissue a new code and be done with it. I provided all necessary information. I will never buy from this company again.

Tip for consumers:
Customer Service is of NO help.

Products used:
Embosser

Service
Value
Quality

Lynn hasn’t received any votes.

Lynn hasn’t received any thanks yous.

Lynn doesn’t have any fans yet.

Lynn isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lesz12
5/7/24

I ordered note cards and graduation announcements all in one order. These were ordered on...

Thumbnail of user macym25
8/23/22

My order never shipped and they won't help me or give me or a refund. Every time I call I am...