Kristin W.

They knowingly allow workers to steal from renters. I know this because after my belongings came up missing I filed a police report. They could not do anything because the lock was in tact, as well as door. All that was missing was all of our summer fishing equipment. Rods and reels, tackle boxes etc. Those things did not walk out by themselves. I called and pleaded with the property managers(2 different people) and on both occasions each of them said that sometimes items from the units end up in one of the units that are without locks, and that they'd look for whatever is left, and I could not turn the theft over to my insurance because there's no proof of a robbery. And the SROA wouldn't take responsibility because I didn't pay their extra insurance to cover the theft. So I believe that they look the other way when their people steal from uninsured renters. It's my belief and opinion based on my experience with them. Now they won't stop charging me rent, because I couldn't get my sofa out of there, I don't have a truck. I told them in March that I wouldn't be renting there anymore and was told I'd have time to go get the sofa when I got a truck, but now the district manager, Kayla Wickham says that I'll be charged and if I don't pay, it'll go to collections. Of course I'll get it out of there one way or another. Just writing my review.
You're better off selling whatever you have that has value than rent there. Good chance you won't see it again, and you'll still be charged rent for it.