LAJPAT R.

The calculation of price payable is

5 shirts for 1997+2497+2797+2997+1997=******* less one free 1997=******* less 15% MPSHYPB ie 1543.20=8744.80 less 5%for prepaid 437.24=8407.56 the net payable. You have charged Rs.*******.24 is an excess of Rs.1654=68.

Prepaid is allowed 2% instead of allowable 5%. You have not allowed your own committed discount of 15% MPSHYPB.

Please refund me the same urgently. Alternatively you confirm that the excess amount charged + Cash discount in lieu of above order will be adjusted in next order.

No customer care executive responded. Wanna cancel the order placed by their fraudster means n promise.

Imagine French Crown never bother to reply n ratify. Order of 5 more shirts is already due but they don't sort out the issue.

Worst customer experience.

Lajpat Ray

Bought a pair of Aldo mule shoes. My usual size is 8 still ordered for 9 n that too is found to be short. Requested for replacement. Out of order. Requested for return. It's over a month n inspite of more than 10 return request created by Customer care no body has turned to pick up. No body listens our grievance on customer care. If you are not able to pick up the return please allow refund immediately since why customer is being penalized for internal logistics of Nykaa