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Ordered several things from Kitsch, including two(2) king size pillow cases in the color of charcoal. Was most certainly billed for everything but only received one(1) of the pillowcases(picture included). For almost two weeks I have tried numerous times from emails to phone calls and there is absolutely no customer service! I mean absolutely no one to talk to and not even a reply to any of my emails. Kitsch, where is your customer service? Can anyone assist me on a pillowcase I paid for but never received?
Tip for consumers:
Be careful ordering because if you have an issue, there isn't anyone to help resolve it.
Lamanda W.'s review of Kitsch earned 6 Very Helpful votes
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Hi Lamanda,
Than you so much for reaching out! I am so sorry to hear you were missing an item in your order! I have investigated this further and see that per your request we sent out a replacement order for your missing pillowcase on February 20th 2023. If you have any further questions or concerns, please do not hesitate to let us know!