I was considering ordering from Handvana. I was about to purchase and check out on their check out page, and I changed my mind. I couldn't justify the price. So I retracted my credit card info., name and address and closed their page out. Two weeks later I received their package in the mail and their bill on my credit card. I called multiple times with no answer. I called my credit card they told me to do an online return. You can't do that without first sending a e-mail. Fine, went through that process. Still nothing. Today i called talked to the RUDEST sales associate that didn't know anything beyond his preset speech sheet. And got REALLY belligerent with me when I insisted that the web sight caught and STOLE my info. When I told him he is working for a crooked company he laughed at me! Oh ya. LAUGHED STAY AWAY FROM THIS COMPANY I think I need to cancel my credit card now.