I've been with this company for many years and had redeem points for Amazon gift cards, which I received in 8 weeks, then I guess someone took the company over at the end of 2011, since then I tried to redeem on 1-2-12 and 9-12-12 and never received either, when I try to get in touch with them I get a wrong IP address notice... it's odd that they can fill up my box daily but I can't ask them a question