Laura K.

After mis-shipping an item to me that arrived a week late and opened, I requested a full refund and return of the dress within the 7 days that they advertise on their website. I have been dealing with someone called "Claire" who offered me the "super-rush" delivery refunded but ignored all other requests. I am now about to take the company to Trading Standards and also Customs and Excise as I do not believe they have been honest about the value of what was in the parcel. This "business" should be removed from the internet and honest people should be entitled to a refund if they do not receive their orders in the promised time frame. Appalling.