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Laura M.

South Elgin

Contributor Level

Total Points
82

1 Review by Laura

  • Luna

3/7/21

Please DONT buy Luna Flooring! They sent out two inspectors and they refused to return my calls or emails. I have reported them with a Attorney General Consumer Division. They do not want to fulfill their warranty! I paid cash for my floor and I have had warp (in less than a year). They refused to even give me a copy of the inspection reports and now at this point they refuse to even answer any emails or calls! The floor started lifting after one year of purchase! Turns out they put floor over a floor that had water damage. My husband found a picture (we never noticed until after job because my husband took pics like he does of all our projects for a before and after shoot) sure enough, their is water damage! Why didn't they tell us?! Please trust the other reviews where they tell you that they are extremely unfair and definitely will be sued at one point.

Products used:
Wood flooring

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