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House of Fraser has a totally dodgy returns policy. £5 to return anything. Yet they don't tell you this on their website. Even faulty items are a problem because they ask you to contact customer services but make it viturally impossible to do so.
Tip for consumers:
house of fraser hides the cost of return. And it hides the customer services contact details so it's almost impossible to return a faulty item without incurring a £5 charge
L H.'s review of House of Fraser earned 2 Very Helpful votes
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