L D.

They called and said, "Thank you for calling the enrollment center how can I help you?" I responded with an apology and tried to figure out who they were and the guy proceeded to get angrier and angrier. He finally just rudely said "You filled out a form online for health insurance didn't you?" This company needs to be monitored during all conversations. I couldn't talk and said "I'm sorry I'll get back to you." This guy on the line said "Sure you will." What kind of help is that? Not identifying the company? Not introducing yourself? Being rude and mean and then ending a conversation with a sarcastic tone? How is this place even a thing. When I called before I had two guys tell me they needed more information and just told me to call back when I had it. Instead of listing all the information they need for a quote I have to repeatedly call. This is horrible.