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After waiting 2 months for a wardrobe delivery,the wardrobe fitter supplied by the company, stated that the roof of the wardrobe was bent,scratched and warped and could not be fitted.He took pics and stated the company will be in touch.
4 weeks on, the company wants more pics of 3 boxes of heavy wardrobe units stating that they can rectify the issue.No replies to my requests for a refund,absolutely unprofessional poor service, avoid at all costs.
Let's see what the small claims court says about this infringement of customer rights.
Chinese company that supplies poor quality furniture and poor service,avoid!
Tip for consumers:
Avoid this company
Products used:
Awaiting reply from.company
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I have just had the worst experience in my life trying to arrange a return and refund with Wellai...
Scam company ordered a table took months to come and when it come attachments missing took ages...
