Escore is piss poor! I was told I was getting a refund and that it takes 7-10 business days. I continued to call through the week and at least 4 agents informed me that they refund was approved. I called today and they tell me they can't issue a refund. They talk over while speaking and I've been dealing with the issue for a while now. To top it off I was hung up on twice! The reason for the refund was because i was charged a week later and a refund was issued because I wasn't able to see all 3 bureaus. Im not recommend this site to anyone!