Leslie K.

I ordered a set, bedspread and matching shams from Cuddledown. Within a day of receiving the shams, I was informed the bedspread was no longer available. I returned the no longer useful shams after being told over the phone that my shipping would be refunded since they cancelled the bedspread. I re-ordered a set in another color. Long story short, I didn't get the shipping credit of $25.99. I called and they went round and round without a clear explanation. And to make it worse, the 2nd set I got at full price is now heavily discounted and that's within about a month. They don't seem to care much about their customers. Poor customer service so won't be purchasing there again. Buyers beware.