Booked a mobile battery fitting for my car. Paid £120. Technician did not show. Phoned Halfords to be told no job order on their system, yet I have an email for proof of order. Then told it was a system malfunction and I need to phone the bank to challenge the payment as they could not see that on their system either. The payment is is on statement! They wasted 3 hours of my time and no refund as of yet! Will NEVER use again