For Business
Write a Review For Business Write a Review
Thumbnail of user lilliamc5

Lilliam c.

Contributor Level

Total Points
81
0
1

1 Review by Lilliam

OpticsFast

  • OpticsFast

“Optics Fast charges for services nor rendered”
12/10/21

I cancelled an order for repair and Optics Fast is charging $9.99 for a shipping label fee. I have not even sent the glasses for repair. Optics Fast is claiming that the cancellation for a repair order has a $9.99 cancellation fee attached on their agreement, which I have not received.
When I have replied to the e-mail requesting a cancellation, I was told
"You contracted our firm for this repair and caused us many backend expenses along with shipping costs and label monitoring costs. If you cancel this repair order and do not send in the eyewear, you will be subject to a $9.99 cancellation fee subject to collections actions as per our TOS contract."

  • Comments (0)
  • 3.2K Views
Helpful  (1)
Thank you

Lilliam Has Earned 1 Vote

Lilliam C.'s review of OpticsFast earned a Very Helpful vote

Lilliam hasn’t received any thanks yous.

Lilliam doesn’t have any fans yet.

Lilliam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user colinm397
Colin M. reviewed OpticsFast
5/11/22

I spent a lot of money to purchase a genuine rimless Tag Heuer frame and received a fake and used...

Thumbnail of user daiset
Daise T. reviewed OpticsFast
12/15/21

They charged me $96.99 on 12/10/21 to fix my glasses. On 12/13/21 I received my glasses back NOT...