Lillian H.

We just received our embroidery order from Custom Ink and we are very happy with them! I have been in contact with the company for about 2 months because we ordered 3 different samples of different shirts until we found the right fit. Communication was so simple every time! I love that their online chat actually uses a REAL person and you are able to place your order trough the chat if you do not want to call. Also if you call or chat, you can basically customize your shirts however you want! We opted for our company logo on the left chest and each employee's name on the right sleeve.

I specifically placed my order through Emily Wilburn and she was great! There was one minor mistake when she sent me the purchase link (forgot to include one shirt) and she very quickly adjusted our order before I purchased.

Once purchased I was sent an email a few days later with proofs for our approval. Between the date I purchased, date I approved the proofs, and date our order arrived at my door it took about 3 weeks, which I think is a good time for a custom embroidery order! We had a total of 51 polos in our order. We got the Nike Dry Essential Polo. I saw some reviews saying that they did not like the shirt quality, but keep in mind that the shirts are not made by Custom Ink, they are from different retailers. I recommend purchasing samples (our samples came NEXT DAY with free shipping to Ohio which was amazing).

Overall it was a great experience using Custom Ink, and I included a photo of one of the proofs (I don't have any photos of the actual shirts on my computer). Great company, easy to work with!