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Lilly C.

Contributor Level

Total Points
80

1 Review by Lilly

  • America's Best

3/25/24

I have been coming to Americas Best for years... even the same location (The Forum), because they were always friendly and showed they cared and wanted to make sure I got all my questions answered. Well today the first person / eye exam was a robot...the Dr...she was GREAT... then to pick out my glasses and the check out process. The young lady made me feel like I was a bother. Every question I asked, her eyes got closer and closer to rolling to the back of her head. I think when I pay my portion after insurance of over 300$, I have the right not only to ask questions, but to know the itemized charges of the cost. She was very pissy when I wanted this info. I hate making this post. But darn it if you cannot give good caring customer service, find another job!

Products used:
New glasses

Service
Value
Quality

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