When I started AT&T, the man on the phone stated $52.00 per month, which included a $7.00 monthly service fee, They have been charging me $67.00 per month with no reasonable explanation, I had an issue with service the first day I received the modem, so I called and a technician came and fixed the issue. I was told that my billing would not start till I could use my service, which was seven days after I had received the modem. The continual charge me from when I received the modem, not when I received the service. I still have not be able to get them to correct these issues. So I will be moving on one my year is up!