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Linda L.

Contributor Level

Total Points
80

1 Review by Linda

  • Lilygown

11/19/22

Ordered a dress for my daughters wedding using the measurement guide they provided and paid for made to measure, it arrived in the smallest plastic bag parcel looked like it was vacuum packed, when it finally unfolded it was nothing like the dress that was in the picture and was to small, on contacting them they told me to take it to a local seamstress and get them to put it right. I emailed back and forth with them for 3 months never once did they give a return address, they said I would have to pay all return costs and because it goes to China it would probably get lost! I finally agreed to compensation which after more emails I got to 20% of the price I paid for the item which I am still waiting for. PLEASE don't have anything to do with this company they just want to take your money. I made my order February 2022 it is still ongoing at this point it is mid November 2022.

Tip for consumers:
Regardless of what you say they have no intention of ever giving refunds for anything

Products used:
Dress with jacket

Service
Value
Shipping
Returns
Quality

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