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Linda M.

Contributor Level

Total Points
80

1 Review by Linda

  • KingSize Direct

1/17/24

Ripoff. Not a good experience at all. Placed an order. Never got a confirmation. Chatted with a robot named Denmark ( no help). Said they are up grading their system and could not help me. Bad business folks!

Service
Value
Shipping
Returns
Quality
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Magali R. – KingSize Direct Rep

Thank you for your inquiry. At KingSize, we are committed to enhancing your shopping experience. To achieve this goal, we'll be upgrading our systems from January 12th to January 19th, 2024. During this period, there will be a temporary delay in the processing and shipping of orders, with after-purchase services like order status, shipment tracking information, and all Member Reward information being temporarily unavailable.

We understand the inconvenience this may cause and genuinely appreciate your patience and understanding throughout this upgrade process. Rest assured, all adjustments, order details, and Member Rewards information will resume on January 19th. We eagerly anticipate delivering an even better shopping experience once these enhancements are complete.

We're sorry for the inconvenience this has caused.

Sincerely,
KingSize Customer Service

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