If I could give them zero Stars I would. They don't make it clear enough about the membership and just take your money and keep it for one simple question. I was a so-called member for less than 5 minutes I asked one question and they took my money. If I knew clearly that it was $25 to be a member I would have never did it. That is robbery as extent they need to be more clear on the charges and membership fees. I really need my money back and they won't give it to me for asking one question within 5 minutes.