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No communication from this company... Ive tried to contact this company through email from the beginning of the purchase with no response. When I ordered I upgraded the shipping then when I tracked the order it was not going to be delivered by the date it should have been. I contacted amazon which contacted mywit regarding this issue... no response. I was on vacation and was leaving the day it was to be delivered so I attempted to cancel the order. Im no longer at the address it was to ship to so Ive yet again reached out to see if they contacted the shipping company to have them return the package... no response... Im going to have to drive 12 hours to find this phone and personally deliver it to them and get my money back while Im pissed off... Bless their heart DONT ORDER FROM THEM
Lisa N.'s review of Mywit earned 3 Very Helpful votes
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Hello. Thank you for your feedback. Please know that we are required to answer all customer questions/comments within 24 hours. All communication has been replied to in order to meet our marketplace expectations. Please know that once the package has been shipped, the package is in the customers name and we can not make any shipping changes to the package on the customers behalf. Please know that once the order has been submitted, no changes can be made to the order. We are sorry to hear you are frustrated with the outcome of the resolutions we have suggested, however we have assisted you in the best way to receive the package with the shipping purchased at the time of checkout. Please feel free to contact us via email and we will be more than happy to continue to assist you. Kind regards, MyWit