Thumbnail of user lisarnovichkova

Lisa N.

Contributor Level

Total Points
80

1 Review by Lisa

  • Ancestry

3/27/24

PLEASE BE CAUTIOUS: I purchased a gift for my friend, and Ancestry gave me a $1 subscription, stating it's a part of their AMAZING deal. They put you on a subscription automatically without letting you know and you have to go on their website to cancel. As a result,I was charged $99 for a KIT my friend didn't even activate, and they would not give any refunds. This is beyond insane, especially given the support tech just ended our chat randomly. DO NOT RECOMMEND purchasing anything from this company because they will send you all these wonderful promotions so it seems you pay less when they actually charge you twice as much for a mystery subscription you signed up for without knowing. That's insane.

Service
Value
Shipping
Returns

Lisa hasn’t received any votes.

Lisa hasn’t received any thanks yous.

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mtinbklyn
Mike T. reviewed Ancestry
4/8/24

Free trial is impossible to end without calling customer service. Highly deceptive offers claim...

Thumbnail of user conniek10
4/4/24

Be careful on Ancestry, you may put hours into building you tree only to have the app crash and...