I do not recommend buying from Betsey johnson.com. Every time I buy from them their products come a month later then their ship date. Also their customer service is awful. They have no idea what's going on and no idea when you will get your order. And believe me I am a huge BJ fan. However I buy from mostly eBay instead or look around for other distributors.
Hello. We would like to apologize for the inconvenience caused.
Please provide us with your order number so we can further check into this. Betsey Johnson Customer Service Team