Liz L.

It's so frustrating when a beautiful product doesn't have the customer support to allow for successful sales. Their customer service is as slow as the mail. You have to email them and wait days. An email dialog back and forth takes days also waiting for each reply from them!
If the matter is urgent, you are out of luck because when you call ( not a toll free number to Canada), you are on hold literally for hours. I've never gotten through!
Then there is serious defective sewing that I'm so bummed about. The straps on the large tote bags have no reinforced stitching and tore right open when I gently tugged sideways.
And a big tease in their mock ups is that only one strap color shows on the mock up so you are out of luck showing the best match for your design. They were not interested in fixing that.
Their youth leggings were so tight on the children I tested them on that I dropped the product. The recommended sizes were not appropriate. The kids were uncomfortable in the leggings.
So, there are better POD companies coming into the scene every few months and better to avoid the headache and stress of this company.