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I bought a total of 6 blankets all was suppose to say love Grandma. One came that said love Grammy and grampy and for months I asked for a return label for an exchange. They kept sayiñg because there wasn't anything wrong with the blanket they could not give me a refund or exchange. I kept telling them it's still in the original packaging but has the wrong saying on it. Pretty much it wasn't there problem. I ordered way before Christmas and still waiting on 2 of my blankets they charged me again for the replacement of the blanket that I've been trying to return. Their customer service is definitely not an experience I want to go through again. The last email I sent them they completely ignored but I had several emails telling me they would not exchange it.
Tip for consumers:
If you're determined to buy from them make sure and triple check your order. There is no grandpa for me and they put love Grammy and grampy on one of my granddaughter's blankets and would not exchange it.
Products used:
I bought 6 blankets 1 daughter, 1 son, 2 grandson, 2 granddaughter
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Empty.
Thin, but nice. Replace it my second order and getting to Texas quilts for my boys that came out...
I purchased a queen sized quilt from them. When I received it, it was short in width and length....
