Lorraine O.

DO NOT BUY THIS PRODUCT. It will not backup your group messages so you will not be able to restore them. I have tried working with the customer support team and it is almost impossible. It takes anywhere from 7 to 10 days to get a response and then the response is to view the product videos on their website or on YouTube. That does NOT show me how to backup group messages. There is no distinction on any of their material that indicates that group text messages are not included in the backups. After 1 month, I finally received this response: "We have verified your order information, your situation meets our company's refund policy condition. We will handle refund service for you. Please wait patiently." that was on July 11,2022. On July 19,2022, I asked for the status of the refund. On August 1,2022, I received a response telling me that they wanted to do further troubleshooting and gave me detailed instructions on what to do to provide them the logs needed to troubleshoot the problem. The problem with their detailed instructions was it requesting logs for the FonePaw Data Recovery product which is not what I purchased or even mentioned in any of my communications. This company should NOT be allowed to exist based on their lack of knowledge of their products and more importantly their HORRIBLE customer service.

We ordered over $700 dollars worth of flowers for my mother's funeral at least 1 week prior to the services. We received a call 5 hours before the service to tell us that they couldn't provide the flowers because of mothers day and they used my mothers flowers. It is no wonder that their rating is a 1.12. If you want to get beautiful flowers and great customer service, call Rodeo Florists in Santa Fe.

Thanks to Rakuten, I found you!