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I ordered a trial bottle, the pills did not make any difference for me (although I appreciate they may work for others). I did not sign up for a prescription and when emailed to ask if I did want to sign up, I did not.
It turns out a subscription was created on my account and 3 monthly charges have been taken, totalling more than £150 which have made my bank account go overdrawn and which I cannot afford. The charges were basing an account I do not use so I did not spot it. How can that be allowed to happen? It is a disgrace and I am now in difficulty with my bank and this has caused me significant stress.
Louise H.'s review of LoseTheBackPain earned a Very Helpful vote
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Empty.
I used the product during the free trial and did not find it helped at all. November 1,2022, I...
The recommended dosage is 3 capsules up to 3 times per day. That means you could use a whole...
Hi Louise,
Thank you for reaching out to us via Site Jabber. Based on what you have posted, it sounds like you took advantage of our free trial offer.
The terms and conditions explain and include our Smart Ship savings plan with a trial period. These terms explained that at the end of the trial period, we will automatically send a new bottle every 30 days for the price of $59.95 plus shipping.
If you like the product, do nothing, and If you are not satisfied, cancel your subscription by contacting us within the trial period. You can contact us via phone or email or even log into your account and cancel your subscription. (Please note that you cannot order the product for the shipping and handling only price without agreeing to these terms.)
To help us assist you, we need you to contact us with more information so we can locate your account.
Unfortunately, we can not confirm your identity, from the information you have given us on this web site so, please contact us so that we can assist you.
Either email me directly about this matter so we can assist. (remove the spaces and parentheses) hbi (.) support (@) gmail (.) com
Or please use this form
https://losethebackpain.com/contact-form/
Thank You,
Steve, Director of Client Services
The Healthy Back Institute