Courier didn't bother knocking despite the fact that everyone in Melbourne is at home in lockdown. Instead, judging by the photos they sent me of "proof of delivery", they left the package in my letterbox in CLEAR sight of the street, and it was stolen. No notification of delivery whatsoever. Only contact came through the seller, more than five hours after the supposed delivery time.
Customer service representatives give fake contact information to avoid dealing with the situation (see photo) - "*******000" is not a real number.
Interesting how many google profiles this company has - clearly trying to obscure the masses of terrible reviews they bring in. No wonder they've had to rebrand from Fastway to continue doing business.
Hi there,
We are aware that some of our users have been experiencing a higher number of survey declines in recent weeks than usual. I'm really sorry about this as I know it is extremely frustrating. Our Survey Tech Team have been investigating into this over the last couple of weeks and their findings suggest that this has been caused by a couple of reasons including the following:
1. The same surveys have been provided by a number of our surveys partners - which means you may have already taken part in a survey via one survey partner, so if a different survey partner invites you to that survey again, unfortunately, they will have to decline you (as you've already taken the survey).
2. There's been an increase in quality measures by our survey partners which are used to detect poor survey practices such as inconsistencies in survey profiles, straight-lining (providing identical/similar responses to every question in the survey) and speeding through surveys. Survey partners are now more likely to decline surveys for 'quality reasons'. To avoid this happening please check that your survey profile is accurate and up to date and that you are answering surveys to the best of your ability and that you take your time.
3. The survey content is much lower across the whole industry at the moment, which means more declines are likely we are working closely with our Survey Partners to improve the situation, and we really hope they're able to do this very soon - it's very frustrating for us when our users aren't happy and are getting lots of declines.
I can assure you we are working closely with our Survey Partners to improve the situation, and we really hope they're able to do this very soon - it's very frustrating for us when our users aren't happy and are getting lots of declines.
Thanks
The Qmee Team